SHIPPING

main warehouse based in france

 

National delivery (FRANCE)

Delivery costs €5 for France.

Orders take between 7 and 14 working days to process (Monday to Friday). It may take longer than 14 days during busy periods.

You will be informed by e-mail of the tracking number once your items have been dispatched.

International shipping

Delivery costs are 15€ for Europe (+UK) and they are 30€ for the rest of the world.

The processing time of an order is between 7 and 14 working days (Monday to Friday). This can be extended to more than 14 days during busy periods.

You will be informed by e-mail of the tracking number once your items have been shipped.

 

 

RETURN

Return costs

The cost of returning goods is borne by the Customer.

In the event of a return, a handling fee of 5 euros will be deducted from the price of the order including VAT (excluding delivery).

Returns within 14 days

accordance with article L121-20 of the French Consumer Code, you have a period of fourteen working days from delivery to exercise your right of withdrawal and return your product in its original packaging and condition for exchange or reimbursement without penalty, with the exception of the cost of return.

Returns and exchanges

All orders placed during promotions or our exclusive outings are neither returned nor refunded. Orders for predominantly white garments cannot be returned or refunded.

The exchange (subject to availability) or refund will be made within 14 days of receipt by the Vendor of the Products returned by the Customer under the conditions set out in this article.

Returns must be made in their original condition and complete (packaging, accessories, instructions, etc.) to enable them to be remarketed as new, accompanied by the purchase invoice.